Applied AI in Retail sector

Sectors  /  Retail


New business models, disruptive technologies and innovative market entrants are changing the way people engage with retailers. Customer choice, shopping channels and the way that customers interact with retailers is changing. Retailers need to evolve their offerings to deliver integrated multi-channel customer experiences. Adoption of new technologies and ways of working can help retailers improve their offering and keep ahead of evolving consumer preferences. And all this whilst managing inflationary pressures on costs.


Opportunities to improve customer experience span all facets of the retail business. Applied AI can help increase revenue opportunities and reduce costs right across the retail workflow. AI brings together the best from data, maths and technology. From choosing the best sites for expansion to improving the customer journey to enhancing customer support services and improving operational efficiency, AI plays a key role in giving retailers a competitive edge.

Our Approach

Successful AI projects have clear specific goals. Algospark specialise in short, targeted projects that deliver clear business benefits. We work with our clients to scope, prototype, optimise, build and pilot. We are agile, fast to deliver and are a great addition to your internal teams.

Retail Sector Frameworks

Retail Cube
brings together data, AI and technology to forecast product sales, optimise pricing and integrate these forecasts to other operations processes and existing systems such as ordering and stock management. We use trading history, location factors, weather, holidays, events and other parameters that affect your business.
Azure Proactive Customer Management
A Microsoft Azure Proactive Customer Management solution that brings together AI, Azure and customer management. Targets increased revenue per customer, increased customer satisfaction and a reduction in customer churn.
Co-ordinated Customer Voice
Customer feedback framework that brings together disparate data sources and maps meaning to customer interactions to deliver actionable analysis and recommendations.
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Automated Activity Tracking
Automated Activity Tracking is a suite of computer vision tracking solutions that capture activities in and around physical locations. It covers site activity, customer experience, display activity, production and labour activities.
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Location Spark
Location Spark is a decision support framework for new site investment. It predicts sales, store characteristics and trading patterns for locations throughout the UK. Location Spark presents new site forecasts and key location metrics by bringing together numerous data sources and applied artificial intelligence. Location Spark is a proven and powerful tool that helps make better and faster new site selection decisions.
+44 207 558 8728
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London, W1B 3HH. UK
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